Privacy Policy

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By visiting our site and/or purchasing from us, you engage in our  'service' and confirm that you have read, understood and agree to our  privacy policy.     

The Privacy Policy below (along with our Terms and Conditions)  explains how Spirit of Serenity (Registered in England, No 13036816) collects and uses information about you, when you use our website or create an  account. For the purpose of the Data Protection Act 1998, the data  controller is Spirit of Serenity.


PRIVACY STATEMENT    

WHAT WE DO WITH YOUR INFORMATION    
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as  your name, address and email address. When you browse our store, we may also automatically receive your computer’s internet protocol (IP)  address in order to provide us with information that helps us learn about your browser and operating system.    

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates (such as special offers)   

We may also use information we hold about you for use in the following ways;

To ask for information if you report a problem with our website.

To keep details of any transactions and purchases made through our site, and the fulfilment to carry out our obligations arising from any contracts entered into between you and us.   

To notify you about changes to our service.      

To keep details of your visit to our site.

We may keep a record of the correspondence if you contact us.    

We do not provide any information about identifiable individuals to  our advertisers or potential advertisers, but we may provide aggregate information (for example, 500 people in the UK have clicked on their advert). We may also use aggregate information to help advertisers reach  their target audience.    

CONSENT   

How do you get my consent?     

When you provide us with personal information to complete a transaction, verify your payment card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting the data and using it for that specific reason only. If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent, or provide you  with an opportunity to say no.    

How do I withdraw my consent?      

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or  disclosure of your information, at anytime, by contacting us at spirit-of-serenity@outlook.com

DISCLOSURE OF YOUR INFORMATION    
We may disclose your personal information if we are required by law to  do so or if you violate our Terms of Service. We may disclose your information if we are under a duty to do so in order to comply with any  legal obligation, or to protect the safety, property, or rights Spirit of Serenity, or to our customers or other parties. This includes exchanging information for the purposes of credit risk reduction or fraud protection.    

GoDaddy
Our ecommerce is hosted on GoDaddy. They provide us with the online  e-commerce platform that allows us to sell our products and services to  you. Your data is stored through GoDaddy's data storage, databases and the general application.    
Payment    

If you choose a direct payment gateway to complete your purchase, then GoDaddy may store your credit card data. For more insight, you may also want to read GoDaddy's Terms of Service.

THIRD-PARTY SERVICES AND THIRD PARTIES    
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have  facilities that are located in a different country than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may  become subject to the laws of the jurisdiction(s) in which that service  provider or its facilities are located. Once you leave our store’s  website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of  Service.    
We may disclose your personal information to any member of our group.  This means our subsidiaries, holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. If Spirit of Serenity or its assets are acquired by a third party, personal data held about it's customers may be one of the transferred assets.    

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.    

SECURITY    
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.  If you provide us with your credit card information, the information is encrypted. Please read Stripe's or the payment providers Terms & Conditions for more information regarding payment security.  Although no method of transmission over the Internet or electronic storage is 100% secure, we use payment systems as offered through Stripe that follow all requirements and implement additional  generally accepted industry standards.    
 

IP Addresses and Cookies    

We may collect information about your computer, such as your IP address, browser type and operating system. This is for administration purposes and to report aggregate information to advertisers or brand partners. This is statistical data detailing the browsing actions and patterns of our users, which does not identify any individual.    
For the above reason, we may also collect information about your general internet usage by using cookies. Cookies contain information  that is transferred to your computer's hard drive. Cookies allow us to  estimate our audience size and usage pattern, improve our site, speed up  searches and recognise you when you return to our site. You can refuse to accept cookies by activating the setting on your browser. Unless you have adjusted your browser settings to refuse cookies, our site may issue cookies.    
Where you have a password which enables you to access certain parts of our site or login to an account, you are responsible for keeping this password confidential. We ask that you do not share the password with anyone.    
The transmission of information via the Internet is unfortunately not completely 100% secure. We will always do our best to protect your personal data and information, but we cannot guarantee the security of your data transmitted to our website; any transmission of data is at  your own risk.    

AGE OF CONSENT    
By using this site, you represent that you are at least the age of majority in your country, and you have given us your consent to allow any of your minor dependents to use this site.    

CHANGES TO THIS PRIVACY POLICY    
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material  changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your  information may be transferred to the new owners so that we may continue to sell products to you.    

QUESTIONS AND CONTACT INFORMATION    
The Data Protection Act 1998 gives you the right to access information held about you. Any request for details of the information we hold about you, may be subject to £10 fee to cover our admin costs.    
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at: spirit-of-serenity@outlook.com

Questions, comments and requests regarding this privacy policy should be also be addressed to spirit-of-serenity@outlook.com